Privacy policy

Who we are

Everprime Lab operates everprime.us. Contact [email protected] or write to 2298 Williams Avenue, Newhall, CA 91321, USA about privacy questions or requests.

Information we collect

When you order or create an account, we collect your name, email, shipping address, optional phone number, order information and account credentials stored as a secure password hash. Payment providers process card details; we receive payment status and transaction identifiers, not full card numbers. We also process essential session and security information. Optional analytics records page paths and broad visit activity only when enabled and permitted. Avoid including medical details in reviews or messages.

How we use information

We use data to fulfill orders, communicate about payment and delivery, manage accounts and returns, prevent misuse, meet recordkeeping requirements and respond to support requests. We use optional analytics to understand store performance. We send marketing only with the permission required by applicable law and allow you to withdraw it.

Service providers and advertising

We share necessary information with payment, hosting, email and shipping providers to deliver their services. When advertising measurement is enabled, limited confirmed-purchase information and hashed contact identifiers may be sent server-side to the configured advertising platform, subject to your privacy choices and the configured consent mode. You may opt out through Cookie settings. Hashing does not make contact information anonymous. We do not send medical notes, symptoms or testimonial text to advertising platforms. You can reject optional tracking or withdraw consent through Cookie settings. We honor Global Privacy Control as an opt-out of advertising sharing. We do not sell personal information for money.

Retention and security

Account and order records are kept for fulfillment, support, tax and legal obligations and then deleted or de-identified when no longer needed. Optional analytics uses a configurable retention period, initially 90 days. We use access controls, password hashing and encrypted connections; no online service can guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete or receive a copy of personal information and to opt out of certain sharing. Contact [email protected]. We verify requests before acting and may retain records we are legally required to keep. We do not discriminate for exercising applicable privacy rights.

Children and changes

Our store is for adults and is not directed to children under 13. Contact us if you believe a child provided information. Updates to this policy will appear here with the revised date.